Skip to main content

Latest News


Supporting someone with a mental health problem

Mental Health Support

It can be distressing and upsetting to see someone we love experiencing a mental health problem. Despite your good intentions and desires to help, you may be left feeling powerless and ill-equipped to provide mental health support. Remember that for this person, even having someone check in on them may make a vast difference. It will help them feel less alone, as they are reminded of the fact that people care about how they are feeling.

What symptoms might they have?

Anxiety and depression are not one-size-fits-all disorders. In fact, the symptoms can vary drastically from person to person. Some of the physical signs you can look out for are:

  • Lack of energy or feeling tired all the time
  • Restlessness and agitation
  • Poor appetite or overeating
  • Trouble falling or staying asleep or sleeping too much

Emotional signs may be harder to spot if the person isn’t very forthcoming or communicative about their emotional state and their distress is not visible.

  • Changes in behaviour and demeanour
  • Low self-esteem and self-confidence
  • Seeming sad and in low spirits
  • Saying that they feel helpless or hopeless
  • Withdrawal from social situations
  • A lack of interest in activities that were previously pleasurable
  • A decrease in concentration levels
  • Being more irritable and impatient than usual
  • Finding day-to-day life difficult e.g. household chores
  • Trouble relaxing and symptoms associated with restlessness

Top Tips for Providing Mental Health Support

Find a way to get time with them – Let you know you are there for a chat.

Create a compassionate space – Be kind, curious and patient; show your interest in helping.

Ask twice – Often we aren’t prepared to give a full answer when someone asks us how we are. Therefore, it is important to go beyond a passing comment and get to the bottom of how the person is feeling.

Reserve judgement – By fostering a warm and non-judgemental space, the person may feel more able to confide in you.

Ask open questions – Those that invite them to explain more how they are doing. For example – How are you feeling? Do you want to talk about it?

Active listening – Repeat back what they said to ensure you have understood it and pay attention to your body language, eye contact and facial expression.

Display empathy – Validate how they are feeling by reassuring them that you understand or sharing any similar experiences you may have. But try not to make the conversation about you though – always relate your experience to what they are going through.

Don’t try to diagnose – Or second guess their feelings or jump to conclusions.

Let them go at their own pace – Don’t fire too many questions at them and give them enough time to answer.

Respect privacy – Let them lead the discussion so that they can share as much or as little as they want to. Respect that the conversation may be nerve-wracking for them and don’t add to the pressure they may be experiencing.

Offer them help in seeking professional support – By offering to go to their GP with them for instance,  or helping them talk to a family member or fill out a referral form.

Know your limits – Signpost to a mental health support service such as Community Living Well if necessary. However, if you believe they are in immediate danger, then always call 999.

This story was originally published in the Autumn 2019 Community Living Well magazine. Subscribe today to receive mental health and wellbeing tips straight to your inbox, four times a year!

Refer to the Community Living Well service here.

Author: Tamsin Cogan
Category: Community Living Well, Employment, Navigator, Primary Care Liaison Nurses, Self-Care
Posted on: 19th November 2019


World Kindness Day

World Kindness Day

Today is World Kindness day!

Have you ever heard of the phrase kindness makes the world go round? Well it turns out that beyond the warm glow and increase in wellbeing, spreading kindness may even help us live longer! To find out more, read the World Kindness Day BBC article that explores new scientific research into the benefits of kinder living. Are you interested in giving back to your community? Keep reading to find out how you can get involved with our Peer Support Giving programme.

Get involved with Peer Support Giving

Participation in social and community life has attracted a lot of attention in the field of wellbeing research. As a result, anecdotal evidence has found that individuals who report a greater interest in helping others are more likely to rate themselves as happy. In addition, research into actions for promoting happiness has shown that committing an act of kindness can result in improved feelings of wellbeing.`

There are plenty of ways to give back to others in need through the Peer Support programme. For instance, you can give the gift of hope and companionship to people that have walked a similar path to you at one of our Anxiety and Depression Support groups. By sharing your lived experience of anxiety and depression, as well as any coping mechanisms and tools that you have learnt along the way, you will be able to help someone in need. The groups are based on a shared journey of support within which people help each other as equals, share their personal stories, teach, learn and grow together. Therefore, you will also have the opportunity to connect with and feel encouraged by people who know what its like to feel the way you do.

Refer to the Peer Support service here 

Author: Tamsin Cogan
Category: Peer Support
Posted on: 13th November 2019


Talking to your GP about your mental health

Talking to your GP about your mental health
For most of us, our local GP practice is the first place we should go when we are feeling unwell. Here at Community Living Well, we understand that it can be daunting to have a first conversation with your GP about your mental health. It can be particularly difficult to talk about your personal feelings to someone you hardly know – especially when you’re not feeling well. However, always remember that you are not a burden and it is okay to ask for help. Your problem won’t be considered insignificant or unimportant – everyone deserves help and your GP is there to support you. If you are experiencing anxiety, depression or a combination of both, it is possible that you may not have noticed the signs. Symptoms can build gradually over time, making it harder to spot when your mental health has deteriorated.

Why might I speak to my GP about my health?

If you’re…

  • Noticing changes in the way you are thinking or feeling over the past few weeks or months that concern you and cause you distress. You may find these thoughts or feelings too difficult to cope with as they impact on your day-to-day life.
  • Feeling nervous, anxious or on edge and unable to stop or control worrying
  • Experiencing a lot of stress and find that it is having a knock-on effect on your health.
  • Feeling down, depressed or hopeless.
  • Finding it hard to enjoy life and have little interest or pleasure in doing things you previously enjoyed.

Other common symptoms to look out for or mention

  • Irritability
  • Trouble falling, or staying asleep or sleeping too much
  • Feeling tired or having little energy
  • Poor appetite or overeating
  • Trouble concentrating on things
  • Trouble relaxing, unwinding or switching off from your worries
  • Feeling so restless that it is hard to sit still
  • Finding day-to-day life difficult e.g. household chores

What should I say to my GP?

  • Be honest and open and try not to worry about being judged
  • Focus on how you feel but also mention how it is impacting other areas of your life
  • Try to explain how you’ve been feeling over the past few months or weeks, and anything that has changed. A mood diary, for instance, may help you to keep track of the fluctuations in your mood. Mental health is fluid and can change on a daily, weekly and monthly basis so it can be useful to map out regular changes to your mental landscape.
  • Use language that feels natural to you. Don’t worry about trying to fit neatly into a common diagnosis. Mental health is unique to each individual and there is no one size fits all model of support.

How can I prepare?

  • Ask for a longer (double) appointment so that you have time to get everything you want to say off your chest.
  • Write down what you want to say in advance. This can help you structure your thoughts, as well as ensuring that you are able to get all your points across during the appointment.
  • Give yourself enough time to get to your appointment so that you don’t feel rushed
  • Think about taking someone with you to support you, like a close friend or family member. They can back you up or provide a reminder if you forget to mention any of your symptoms
  • Highlight or print out any information you’ve found that helps you explain how you are feeling

How can my GP help me?

Your GP may:

  • Refer you to a service. The Community Living Well service offers talking therapies, peer support groups, self-care projects, help with employment or housing issues and specialist, structured advice from primary care liaison workers.
  • Make a diagnosis
  • Write a prescription for an antidepressant or anxiety medication

There is no right or wrong way to tell someone how you are feeling. Most people find that speaking to their GP and the help they receive as a result of the chat make a huge difference to their lives. Book an appointment today so you can talk through your options and get the support you deserve.

This story was originally published in the Autumn 2019 Community Living Well magazine. It has been edited for website purposes. Subscribe today to receive mental health and wellbeing tips straight to your inbox, four times a year!

Refer to the Community Living Well service here.

Author: Tamsin Cogan
Category: Community Living Well
Posted on: 11th November 2019


Bonfire Night Preparations

While many will enjoy the Bonfire Night celebrations tonight, the sights, smells and sounds may revive traumatic and frightening memories for some people. Central North West London NHS Trust (CNWL)  have published guidelines for those impacted or affected by Grenfell on how to prepare for this evening’s fireworks displays which can be found here.

Author: Tamsin Cogan
Category: Community Living Well
Posted on: 5th November 2019


November Peer Support Calendar

November Peer Support Calendar

Welcome to the November Peer Support Calendar

We have a wide range of activities and groups on offer this month for our members. Highlights include a trip to Winter Wonderland and a weekend visit to Kensington Palace. All our groups are underpinned by the Five Ways to Wellbeing: Active, Connect, Give, Learn and Notice.

New Members

Are you new to Peer Support and looking for company this winter? Join a friendly Peer Support group and connect with like-minded individuals in an enriching and positive wellbeing environment.

If you are just starting to find your feet in the service, we understanding that joining new people at our groups can feel daunting. To help joining be less stressful and reduce your worries, we can offer you a one-to-one introductory meeting on a Monday Afternoon at the Community Hub at St. Peter’s Church, Kensington Park Road, W11 2PN. Afterwards, you will also have the opportunity to experience our weekly hub. This Monday group is a place for laughter, music, companionship, light snacks and a warming cuppa. If having a slot with a Peer Support coordinator could help you to try out our service, please email us at [email protected]

We hope you enjoy our November Peer Support Calendar. To attend a Peer Support group or book a one-to-one introductory meeting you must be registered with Peer Support. To refer yourself please complete this quick online form or call 020 3317 4200.

Find out more about Peer Support

 

Author: Tamsin Cogan
Category: Peer Support
Posted on: 1st November 2019


Every Mind Matters Platform

Every Mind Matters is a brand-new mental health platform launched by Public Health England in partnership with the NHS. The accessible online tool aims to help people take simple steps to look after their mental health so that they feel better prepared for life’s ups and downs.

Endorsed by the Royal College of General Practitioners, the evidence-based platform enables users to create a personalised action plan recommending a set of self-care actions to deal with stress, boost mood, improve sleep and feel in control. These include reframing unhelpful thoughts, breathing exercises and increasing physical activity.

Access Every Mind Matters here

Author: Tamsin Cogan
Category: Community Living Well
Posted on: 28th October 2019


Anxiety and Depression Support Group

Anxiety and Depression Support Group

Our Peer Support programme includes a structured Anxiety and Depression support group that aims to bring people together who can share their experiences, of anxiety, depression and other aspects of mental health difficulties that affect wellbeing. Self-help groups provide our members with the opportunity to help and support each other as equals, exchange ideas and tips, share their personal stories, teach, learn and grow together. It’s your chance to talk without being judged, an opportunity to learn about how others in similar situations manage their symptoms, and to connect and feel encouraged by people who know what it’s like to feel the way you do.

Peer Support members, Steven and Jenny, share their experience of the Anxiety and Depression support group and how it has benefitted their wellbeing.

How did the two of you meet?

Steven: I met Jenny at a Community Living Well Anxiety and Depression Peer Support group. After suffering from depression for many years, I felt very isolated. I went to see my GP and was immediately referred to the Community Living Well service. My support worker and I put together a plan of action to take advantage of the services on offer including primary care liaison support, peer support and one-to-one support. I was in a very bad way at the start but when I met Jenny, I was starting to feel more able to express how I was feeling. I could recognise that Jenny was under a considerable amount of stress which I could relate to. We supported each other through the different issues we brought to the group.

Jenny: Before I joined the group, I had been desperately trying to find support. I found one of the Peer Support brochures at the St Charles Centre and it immediately appealed to me as I had been looking for a talking group. When I met Stephen, I immediately felt that we were on the same page. We had both suffered for so many years yet wanted to be survivors. There was a calmness about you that I found very comforting. I am constantly in awe of the wisdom you share with the group, and you have said so many things that have really stuck in my mind.

What brought you to the Anxiety and Depression support group?

Steven: From a young age, I had always felt like I was an observer. I was withdrawn, living in my own head and rarely engaged with others. For that reason, I wanted to be in a group so that I could get the chance to say what I have always wanted to say. I felt the need to share my struggles with a variety of people so that I could get a range of perspectives on my situation.

Can you remember what it was like attending your first support group?

Jenny: I was in a very bad place when I first attended the group. I remember the sensation of coming out afterwards and thinking that it was very helpful. There were many tears and it felt like the beginning of a journey. I have friends who are sympathetic, but it was empathy that I had been searching for. I remember thinking that we may all have different struggles, but we all suffer the same pain and that is why we can support each other.

Why do you come back to the Anxiety and Depression support group on a regular basis?

Jenny: I appreciate the depth that comes with attending a regular group. I like the fact that you can pick up from where you left off the week before. It’s nice to have a core set of people present. I feel like I have made friends with the members.

Steven: On the one hand, I am pleased that as time has gone on, I have started to get to know people better. Previously, when relationships were forming with others, I had a habit of retreating in order to protect myself. The desire to talk was bursting through me but I felt blocked off from others.

On the other hand, I appreciate the opportunity to talk to an anonymous person. I like seeing new people at the group as they bring a new perspective and I gain reaffirmation from their experiences. The group is a mixture of genders and ages. I think this is important as its good to have a collection of people who are from different backgrounds. We come together from different walks of life. Yet in that moment,we talk about things you would never talk about with your nearest and dearest. You display emotional honesty by talking about what is really going on beneath the surface. Then you disperse and go off and live your life with the knowledge you have learnt from the group.

Jenny: It is nice to know that the group is there whenever I need it – it isn’t time limited. It can be anxiety inducing to know that support is coming to an end as you feel pressure to cover everything in a short space of time.

Steven: Yes, I agree that the fact that it has no end point is a fundamental benefit. It is reassuring to know that if something was to go wrong a few months down the line, I could access the group again.

How do you connect with other people in the group?

Jenny: I find it comforting to know that we’ve got each other’s backs. Members that I have spoken to didn’t feel like they had that before. I connect with them because they also feel things very deeply.

Steven: There are people there that you just click with; those who you can communicate with just through a look. Meeting kindred spirits opens up your world and makes life more fulfilling.

What have you learnt from the Anxiety and Depression support group?

Steven: Being in a group and hearing something you have already learnt or previously thought has its own power. It cements your understanding and confirms the belief.

With the benefit of hindsight, what do you wish you knew earlier on in your journey that you know now?

Jenny: I wish I had known about this group sooner. The fact that it is continuously available makes all the difference.

Steven: Yes, knowing how much it can benefit you really makes you think, why delay in signing up? Don’t do it so late in the day! Because then you are left trying to catch up on what you have missed out on.

The Anxiety and Depression Peer Support groups take place weekly across the borough. To find out more information please email [email protected].

If you are experiencing some of the issues mentioned…

To attend an Anxiety and Depression support group you will need to refer yourself to the Peer Support service. Please fill out the form available here or call 020 3317 4200.

This story was originally published in the Autumn 2019 edition of the Community Living Well magazine. It has been edited for website purposes. Subscribe today to receive inspirational stories of recovery, just like Jenny and Steven’s, straight to your inbox, four times a year!

 

Author: Tamsin Cogan
Category: Peer Support
Posted on: 24th October 2019


Autumn 2019 Magazine

 

Autumn 2019 Magazine

Welcome to our Autumn 2019 Magazine!

We all experience times when we’re struggling or not coping as we might like, or where our circumstances and life events make things extremely difficult and challenging. It’s part of life, and it’s OK to not be OK.

We understand that searching for mental health support may not feel easy. With an abundance of information out there, it can be hard to know where to begin and who to turn to for reliable advice.

That is why we have dedicated the Autumn 2019 edition of our magazine to those who are looking to access professional support. We hope you find information that helps you take the first steps towards a more hopeful and happy future. The articles include how to talk to your GP about your mental health as well as tips to help you support someone with a mental health problem.

When you’re going through a tough time, it’s hard to imagine an end in sight. But seeking help can be an instrumental steppingstone in your recovery journey. Check out the moving and honest patient stories featured in this edition that we hope inspire you to pick up the phone or reach out to us if you are struggling.

Plus…

From grief and burnout, to the brave new world of mental health technology, this edition is also filled with content that aims to help you on your quest for improved health and wellbeing. When you finish this edition, I hope you’re left feeling informed, uplifted and understood. If you’re inspired by what you read and want to share your own story, remember you can contribute to the magazine by emailing me, Tamsin, at [email protected]

Community Living Well is a mental health service for those registered with a GP in the Royal Borough of Kensington and Chelsea, or the Queen’s Park and Paddington areas of Westminster. The services on offer include talking therapies, support groups, help with employment and support with debt, housing and benefits issues. Self-referrals can be made here. For more information please call 020 3317 4200.

 

Author: Tamsin Cogan
Category: Community Living Well
Posted on: 17th October 2019


How Counselling Helps with Grief

 

Grief often comes in ebbs and flows but it can be particularly painful around Christmas time. After experiencing grief for many years, Grace spoke to one of our counsellors from the Talking Therapies service. Georgina encouraged her to reach out to and accept support from loved ones when coping with the impacts of a bereavement.

What difficulties led to you being referred to CLW Talking Therapies?

I had accessed the Community Living Well service before and received low intensity CBT treatment. This therapeutic intervention helped me with my worries and negative thoughts. CBT had also increased my daily movements through introducing me to gardening. After the course ended, I was fine up until the run up to Christmas 2018. It was then that I started to not feel like myself. I was easily distracted, restless, getting upset, having sleepless nights.

Negative thoughts about people were plaguing my mind. I felt unable to trust others and was experiencing a constant fear that people were going to hurt and upset me. This left me feeling hopeless and useless and I couldn’t talk to people without crying. I went to my GP who asked me a few questions and then gave me some questionnaires. She was the first person to say to me “You have depression and anxiety and I will refer you for support.”

What happened after you were referred?

I got the triage call where they assessed me over the phone. It was difficult to talk about myself, but they were understanding and sympathetic to my situation. They felt counselling was more appropriate as my issues were related to what had happened in my past and its impact on me now.

How did you find counselling?

After my first counselling session, I didn’t want to come back again because I found it hard to talk to a stranger. However, I persevered and turned up the next week and consolidated what we discussed the week before.

I left the second session feeling uplifted and more confident at the prospect of receiving the help I had been looking for. By the third week I felt more relaxed and less tearful.

Did counselling help with your grief?

Without a shadow of a doubt. I started to feel much lighter, like a huge weight had been lifted off my shoulders. I realised how much I’d gone through after talking about things that I’d never told anyone. When you confide in someone else it feels like a confession, you start to realise the load you’ve been carrying on your back.

What has the effect been like on your self-esteem?

That I’m not a bad person. I’ve got good friends around me, people I can talk to. I also noticed that I was always putting myself down and feeling worthless. I never felt like I was doing enough for others, but by the end of the course I started to realise that I was doing enough, and that it’s okay to accept support from others.

A pattern began to emerge as I noticed that my depression tends to crop up in the run up to Christmas. In the past 2-3 years I can see that Christmas has been a trigger for a dip in my mood. It is when I miss my Dad the most and wish that he was still alive so that we could be in Ghana, going to church in our new clothes. I’ve learnt that talking really helps. When I’m missing my Dad the first thing I will do now is pick up the phone and talk to someone, which I wasn’t doing before.

Do you have a plan for maintaining your progress?

I live an active life; I’ve been walking and keeping in touch with friends regularly. If I feel sad, I no longer wait for someone to come to my rescue by phoning me. Instead, I call them to say hello. I’ve lost friends in the past because I didn’t feel like I could talk to anyone. I’ve now spoken to people about my depression and anxiety and even though they were surprised, it makes them more determined to reach out if they haven’t heard from me.

What advice would you give others whose grief are complicated by psychological issues?

Please don’t wait until you’re feeling really low and tearful, go and ask for help. There’s nothing to be ashamed of, all you need to say is, ‘I need help,’ and briefly describe your symptoms. Your GP will be able to work out how they can help you.

If you are experiencing  issues related to grief…

Refer yourself to the Talking Therapies service, please fill out the form available here.

To learn more about the Talking Therapies service, click here

This story was originally published in the Autumn 2019 edition of the Community Living Well magazine. It has been edited for website purposes. Subscribe today to receive inspirational stories of recovery, just like Jenny and Steven’s, straight to your inbox, four times a year!

 

Author: Tamsin Cogan
Category: Talking Therapies
Posted on: 14th October 2019


World Mental Health Day

 

 

Mental health problems can affect anyone, any day of the year. However, World Mental Health Day is a great day to start looking after your own wellbeing. You can do this by accessing some of the free mental health support available to you.

Community Living Well offers a different kind of mental health support. It makes it easy for you, and anyone who cares for you, to access a wide range of clinical and wellbeing services. It brings people together from your local community groups, NHS and the voluntary sector in one service which will work alongside you and your GP to help you access the support you need.

The services on offer include talking therapies, support groups, help with employment and support with debt, housing and benefits issues.

You can refer to our service quickly and securely by completing our online referral form.

 

 

Author: Tamsin Cogan
Category: Community Living Well
Posted on: 10th October 2019