Who does Talking Therapies help?
The Talking Therapies service is a free and confidential NHS service for people aged 18 and over who are registered with a GP in Kensington and Chelsea, Queen’s Park and Paddington.
If you are not registered with a GP in Kensington and Chelsea or Queen’s Park and Paddington, click here to find your local psychological therapies service.
Talking Therapies provides a range of support for when you experience difficult emotions, such as low mood, anxiety and stress. It can also support people with managing the practical and emotional aspects of living with long-term physical health conditions.
What help does Talking therapies offer?
The Talking Therapies team offers a range of different therapy options, all of which are effective treatments recommended by the National Institute for Clinical Excellence (NICE).
SilverCloud is an evidence based online programme that can help teach you techniques based on Cognitive Behavioural Therapy (CBT) to improve your mood. Telephone support is provided alongside the online modules.
Guided Self Help
Guided Self-Help is based on cognitive behavioural therapy. In Guided Self-Help sessions you and a specially trained clinician work together, using expertly devised self-help workbooks. You will be helped to learn practical tools and strategies to better manage your difficulties. Sessions are available over the phone or face to face.
Workshops and Courses
We offer a range of workshops and courses based on Cognitive Behavioural Therapies, including Mindfulness, Boosting Self-Esteem, Mood Boost and Stress Less.
Boosting-Self Esteem Course Testimonial: “My self-esteem has drastically improved since completing the course, and with that, so have other parts of my life. The facilitation from the therapists was brilliant. They never tried to push us out of our comfort zones but instead would challenge us to see things from a different and fresh perspective.”
Cognitive Behavioural Therapy (CBT)
CBT is a practical, evidence-based therapy that helps identify and modify some of the unhelpful thoughts and ways of coping that are linked to difficult and distressing feelings such as anxiety and low mood. With the help of the therapist, CBT can help you identify alternative ways of thinking and more helpful ways of coping. It is often the case that people feel better and have a better quality of life as they begin to put into practice some of these alternatives worked on in therapy.
CBT Testimonial: “The CBT therapist inspired me to find solutions to my problems by helping me deal with them in a positive way and breaking them down into smaller parts. Instead of just passively listening, she helped me to find practical ways to improve my state of mind on a daily basis.“
The Counselling offered is a brief psychological therapy in which you can explore difficult, confusing or painful experiences with the help of a clinician. Through this process it is possible to gain insight and find new ways of relating to yourself and others. This may be followed by improvements in wellbeing, functioning and mood. Counselling can help you with experiences such as bereavement, relationship problems, abuse as a child or adult, depression or low mood or life changes such as divorce, getting older or retirement.
Counselling Testimonial: “Without a shadow of a doubt, the counselling helped me to feel better. I started to feel much lighter, like a huge weight had been lifted off my shoulders. I realised how much I’d gone through after talking about things that I’d never told anyone.”
Couples and Family Therapy
Couples Therapy and Family Therapy focuses on people’s difficulties in the context of their relationships, families and values. You meet with a therapist as a couple or family to find ways to improve things together.
Other Short Term Therapy
A range of other short-term therapies are also available including therapy for those with long-term physical health conditions including Diabetes, Arthritis and Chronic Obstructive Pulmonary Disease (COPD). Suitable options for therapy will be discussed with you after an initial appointment (usually by telephone).
Long-Term Conditions Therapy Testimonial: “Life before I had therapy feels very different to life afterwards and I found the sessions incredibly helpful. Getting things off my chest and having someone who would listen to me was very beneficial as I felt like I had been living in my own head. Through my therapy I was able to accept that my life experience had been very different to most people’s. My abilities are different as I haven’t had the same experiences and opportunities”
How to access Talking Therapies
You can refer yourself by contacting Community Living Well or completing the form on this website. Self refer means you send us your details and tell us a bit about the support you want and need. Alternatively you can ask your GP or other professional involved in your care to refer you to Community Living Well Peer Support. For our list of eligible GP practices please click here.
Please note: At times we may contact your GP after we have received your self-referral form. Although we normally try to speak with you and obtain your consent for this before we make contact, there are times we may need to make contact with your GP before we are able to discuss this with you. Through completing this form you are consenting to have your information stored confidentially on a secure database, separate from your GP’s system and for your GP to be informed of your contact with us.
Once we have received your form, we will give you a call to talk about your needs; this usually happens within three working days of us receiving your form. Although we can offer most people an appointment within a week of receiving your form, this can vary depending on demand for the service.
Whether it be due to location or needs, in some cases the Talking Therapies service may not be the most suitable or appropriate service. We may signpost you on to other services in Kensington and Chelsea in order to ensure that you get the right type of support for you. For a list of other services in the area, please click here.
If you have significant difficulties with alcohol or recreational drugs please contact the Drug and Alcohol Wellbeing Service on 020 8960 5599 (020 7437 3523 for Queen’s Park and Paddington) or email [email protected] – our psychological therapies are only recommended when these problems have been adequately addressed.
How to contact Talking Therapies
Tel: 020 3317 4200
The Talking Therapies service offers appointments at many GP practices as well as at the following sites:
- St Charles Centre for Health and Wellbeing
Exmoor Street, London, W10 6DZ (Transport Links)
- Violet Melchett Centre
30 Flood Walk, London, SW3 5RR (Transport Links)
- 15 Gertrude Street
London, SW10 0JN
How we can help
Talking therapy or counselling that can help you if you are feeling stressed, worried, anxious or low in mood
Mother Tongue Counselling
One-to-one counselling in Arabic and Farsi
Primary Care Liaison Team
Specialist nurse-led support and access to Primary Care Psychiatry
Advice and guidance on a range of issues including benefits, debt, housing and signposting to specialist support services
Groups, social events and activities bringing people together to support and learn from each other
Advice and guidance on looking for work, staying in work, and improving employability skills
Resources to help you on your recovery journey
Support and activities that help you to take care of your own mental, emotional and physical wellbeing