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Psychological Therapies

Who does Psychological Therapies help?

The Psychological Therapies service is a free and confidential NHS service for people aged 18 and over who are registered with a GP in Kensington and Chelsea, Queen’s Park and Paddington.

If you are not registered with a GP in Kensington and Chelsea or Queen’s Park and Paddington click here to find your local psychological therapies service.

Psychological Therapies provides a range of support for when you experience difficult emotions, such as low mood, anxiety and stress. It can also support people with managing the practical and emotional aspects of living with long-term physical health conditions.

What help does Psychological therapies offer?

The Psychological Therapies team offer a range of different therapy options:

Guided Self Help

Guided Self Help is based on cognitive behavioural therapy. It is recommended by the National Institute for Clinical Excellence (NICE) as an effective treatment if you are struggling with anxiety and depression.

In Guided Self Help sessions you and a specially trained clinician work together, using expertly devised self-help workbooks. The sessions will help you develop ways of understanding the impact of your thoughts, feelings and what you do, and to learn practical tools and strategies to better manage your difficulties. You will be helped to set goals, and between sessions the clinician will encourage you to put your new skills into practice.

Cognitive Behavioural Therapy (CBT)

CBT is practical, evidence based therapy that supports you to develop strategies, tools and techniques to tackle distressing feelings, thoughts and behaviours.

CBT is based on the idea that how we think affects our feelings, bodies and our behaviours. Sometimes the way we think about a situation or an event can become part of a cycle that might feel helpful in the short-term but keeps problems going in the long-run. We can find ourselves caught up in vicious cycles that are hard to escape. A CBT Therapist helps you identify with their way of thinking and break out of vicious cycles using practice and behavioural experiments in your everyday life.


Counselling is a ‘talking therapy’; a chance to talk and think about your difficulties with a trained professional. Counsellors have experience in helping you think about how to make better sense of your life, relationships and experiences. Counselling can help you with experiences such as bereavement, relationship problems, abuse as a child or adult, depression or low mood, or changes in life such as divorce, getting older or retirement. These sessions tend to be 50 minutes with one of our counsellors or psychotherapists.

Dynamic Interpersonal Therapy (DIT)

DIT looks to understand repeated patterns of behaviour rather than concentrating on a specific symptom or problem. It is a brief form of psychodynamic therapy.

Self-esteem Course

The Boosting Self-Esteem course is designed for people who experience low confidence and self esteem and may feel low, depressed or anxious as a result. It is based on Cognitive Behavioural Therapy (CBT) which is the recommended treatment for building self-esteem.

Systemic / Family Therapy

Systemic therapy focuses on people’s difficulties in the context of their relationships, families, social and cultural values. They identify strengths and resources which enabled coping in the past and help you to identify patterns in their social networks.

How to access Psychological Therapies

You can refer yourself by contacting Community Living Well or completing the form on this website. Self refer means you send us your details and tell us a bit about the support you want and need. Alternatively you can ask your GP or other professional involved in your care to refer you to Community Living Well Peer Support. For our list of eligible GP practices please click here.

Please note: At times we may contact your GP after we have received your self-referral form. Although we normally try to speak with you and obtain your consent for this before we make contact, there are times we may need to make contact with your GP before we are able to discuss this with you. Through completing this form you are consenting to have your information stored confidentially on a secure database, separate from your GP’s system and for your GP to be informed of your contact with us.

Next Steps

Once we have received your form we will give you a call to talk about your needs; this usually happens within three working days of us receiving your form. Although we can offer some appointments within a week of receiving your form, our average waiting time is 17 days.

The Psychological Therapies service may not always be the most appropriate place to offer you support. If you have a history of serious mental health difficulties, it is possible that we are not best suited to help and may need to discuss this further with you and suggest you speak to your GP for further advice.

If you have significant difficulties with alcohol or recreational drugs please contact the Drug and Alcohol Wellbeing Service on 020 8960 5599 (020 7437 3523 for Queen’s Park and Paddington) or email [email protected] – our psychological therapies are only recommended when these problems have been adequately addressed.

How to contact Psychological Therapies

The best way to contact Psychological Therapies is by referring yourself to Community Living Well using this online form. You can also call on:

Tel: 020 3317 4200

The Psychological Therapies service offers appointments at the following sites:



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